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Tagged: #betterdays #adviceandsupport
March 23, 2020 at 6:49 pm #3221
Please share any FAQs you’ve been adding to your web sites.March 23, 2020 at 7:04 pm #3222
Community Housing Cymru: https://chcymru.org.uk/en/coronavirus-resources-for-housing-associations
Halton Housing: https://www.haltonhousing.org/coronavirus-faq/
Lewisham Homes: https://www.lewishamhomes.org.uk/tag/covid19/
Northern Ireland Housing Executive (NIHE): https://www.nihe.gov.uk/My-Housing-Executive/Advice-for-Housing-Executive-Tenants/Covid-19-(Coronavirus)
Yorkshire Housing: https://www.yorkshirehousing.co.uk/media/Customer-FAQs-20032020.pdfMarch 24, 2020 at 10:12 am #3234JanvisParticipantMarch 25, 2020 at 9:37 am #3287
Loreburn HA update
We will be contacting vulnerable customers needing to self isolate
We’ll be contacting our more vulnerable customers this week, including all those over 70 without any known support, to ask about arrangements in place whilst they’re self isolating.
When we do this, we’ll ask how you or your family member will manage over the coming months and if there are others available to help with essential supplies such as shopping and medication, and keeping in touch with others. We’ll be offering support wherever we can.
We’ll never ask for any personal financial information. If you’re unsure and want to check you’re being contacted by a member of the Loreburn team, please feel free to hang up and contact us directly on our general telephone number.
Despite the huge efforts and kindness of many, sadly, fraudsters will still operate. Never give out any personal or financial information, even when it seems genuine.
You’ll find a link below with information and tips on how to stay alert and avoid any potential scams.
https://www.scotland.police.uk/assets/pdf/keep_safe/victims-of-fraud-leaflethttps://www.scotland.police.uk/assets/pdf/keep_safe/victims-of-fraud-leaflethttps://www.scotland.police.uk/assets/pdf/keep_safe/victims-of-fraud-leafletApril 3, 2020 at 3:29 pm #3444Pippa ReeveParticipant
Update from Orbit Group
Our customer FAQs and Orbit’s response to the Coronavirus outbreak can be found here:https://www.orbitcustomerhub.org.uk/coronavirus/
We also offer advice and support through our Betterdays programme here: https://betterdays.orbit.org.uk/
Both sites are being updated on a regular basis in response to the ever changing situation.
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