Reply To: Supporting yourself and your team

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matthewgrenier
Keymaster

NCVO has also provided some useful information for supporting staff and volunteers to work at home:

How do we support our staff and volunteers to work from home?
To reduce the risk of spreading covid-19 the government has introduced social distancing measures including working from home where possible. These are some areas to consider in supporting staff and volunteers to work from home:

Hardware: Staff will need access to computers and a good internet connection. Are you able to provide them with laptops to bring home? Where possible avoid having staff use personal devices, as this can cause issues in relation to security and data protection.
Software: Choose the right tools to suit your teams’ needs. Do you need a shared messaging system or a video conferencing system?
Meetings: Can you conduct your meeting via video conferencing or over the phone? Appoint a chair to run the meetings and select the next speaker to ensure you’re not shouting over each other.
Processes: Consider your team’s day-to-day processes and what’s essential to continue. What are the normal ways you share information, tasks and feedback? Can these be done when working remotely? Allow for trial-and-error. These processes can change and develop to best suit your team’s needs.
Support: Working remotely will bring challenges and cause disruptions to the daily working routine. It’s important that staff feel supported. Be flexible. Understand that not all staff may be able to work from home and may need to work from a local library or café.
Self-care: When working from home it is good to create a space between work and personal time, where possible. This could mean setting your working hours, working in a different room, putting your laptop away. Mind has released guidance on covid-19 and caring for your mental health during self-isolation.

See: https://www.ncvo.org.uk/practical-support/information/coronavirus

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