Recommending a series of actions that the housing sector in Scotland should take in order to improve resident engagement.
Resident involvement
Engaging and empowering tenants in council-owned housing
Author: Emma-Jane Flynn Published by the Local Government Association, in partnership with Tpas, February 2019Tpas partnered with the LGA to investigate, capture and report on good practice in tenant engagement delivered by councils across the country. Tpas carried...
Rethinking customer insight: Moving beyond the numbers
In collaboration with Bates Wells Braithwaite, Hyde has calculated the monetary value of their social tenancies. The report also the added benefit to the economy and maintenance as well as cost to taxpayers. It explores the value of social tenancy against relying on family/friends and less stable conditions.
Pembury Children’s Community: Impact Report
The 10 year Pembury Children’s Community programme in Hackney is now three years old. This report summarises its achievements and outlines plans for the future.
Tenant involvement in governance: models and practices
This is a review of the current state of the art on tenant involvement in the governance of social housing in Northern Ireland and an evidence review of the wider range of governance models in operation in GB and Europe.
Five ways housing associations underpin inclusive growth
With the support of the National Housing Federation, RSA Inclusive Growth Commission identified five practical ways to make local economies across the UK more prosperous and inclusive. They explored what roles housing providers currently play and what they can do to support inclusive growth.
Better Days: Have a good day, every day.
This guide was produced for staff and partners working across Orbit to help them create the best possible communications and engagement with customers.
Our funders
The Centre for Excellence in Community Investment is supported by:
HACT
The Centre for Excellence in Community Investment is an initiative from HACT, UK housing’s ideas and innovation agency.
If you need help in developing a community investment strategy, measuring your social value or demonstrating the business case for community investment, please contact us.
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London N1 6AH
